Warranty Policy
Overview
Go Ai Bot LLC does not provide its own warranty on products sold. All warranty coverage is provided solely by the product manufacturer, subject to the manufacturer’s terms, conditions, limitations, and approval.
Go Ai Bot LLC’s role is to assist customers in connecting with the manufacturer and, where possible, help expedite communication or next steps. Go Ai Bot LLC does not guarantee warranty approval, outcomes, repair timelines, or replacements.
Manufacturer Warranty Coverage
Warranty coverage, duration, and terms vary by product and manufacturer.
Warranty details for each product are listed on the individual product page where available.
For Unitree Robotics products, customers may contact Unitree directly for exact warranty coverage and eligibility details.
Final warranty decisions, including approval, repair vs. replacement, and turnaround time, are made solely by the manufacturer.
Go Ai Bot LLC's Role
Go Ai Bot LLC may assist customers by:
Helping facilitate contact with the manufacturer
Collecting preliminary information to support a warranty claim
Assisting with logistics or coordination when possible
Go Ai Bot LLC does not:
Provide warranty coverage
Guarantee manufacturer decisions
Cover manufacturer repair costs
Cover shipping, labor, or downtime under warranty
Go AI Bot LLC sole role is a broker B2B and B2C
Reporting Issues
Customers should report potential warranty issues as soon as reasonably possible after discovery to allow timely evaluation and coordination with the manufacturer.
To assist with a warranty claim, Go Ai Bot LLC may require:
Proof of purchase from Go Ai Bot LLC
Order number
Serial numbers
Photos or videos of the issue
Basic troubleshooting steps
Failure to provide required information may delay or prevent warranty assistance.
Warranty Eligibility & Limitations
Warranty coverage may be denied or voided by the manufacturer if issues result from:
Misuse, abuse, or accidents
Unauthorized modifications or repairs
Improper storage or handling
Use of third-party or unsupported accessories
Cosmetic damage or normal wear and tear
Warranty terms are determined by the manufacturer and may differ by product.
Software, Firmware, and AI Behavior
Software, firmware, and AI-driven behavior are always improving (including voice interaction, autonomy, response accuracy, or performance variability), but are not guaranteed to be error-free.
Updates to software, firmware, or AI models may:
Change behavior or performance
Alter available features
Improve, limit, or modify system responses
Such changes do not constitute a defect under warranty.
Repairs Outside of Warranty
Go Ai Bot LLC may offer paid diagnostics, repairs, or expedited service outside of manufacturer warranty coverage.
Go Ai Bot LLC labor and repair services are not covered under manufacturer warranty
Quotes may be provided by Go Ai Bot LLC's repair or technical team
All paid services require separate approval and payment
Geographic Limitations
Go Ai Bot LLC warranty assistance is limited to manufacturer and shipper warranty coverage which may vary by region and is subject to the manufacturer or shipper policies.
Original Purchaser Requirement
Transferability of manufacturer warranties is determined solely by the manufacturer.
Limitation of Liability
To the maximum extent permitted by law, Go Ai Bot LLC is not responsible for:
Indirect, incidental, or consequential damages
Lost revenue, missed events, or downtime
Business interruption or data loss
Or any issue resolving from purchase
All issues claims and responsibilities are limited to manufacture or shipper claims, duties, responsibilities, policies or guild lines.
No Implied Warranties
Go Ai Bot LLC makes no implied warranties, including warranties of merchantability or fitness for a particular purpose. All warranties are provided exclusively by the manufacturer or shipper, to the extent permitted by law.